Friday, August 10, 2007

Tag it or bag it?

I've found the camera, but now to find the cord so I can upload some pics...

It's full on summertime now and that means lots of outdoor craft shows and festivals.
I have a question; do you prefer jewelers to display prices on each piece or if it's not showing, would you feel comfortable asking the price? Would it bother you to ask? Does it "cheapen" the work to display prices? Many jewelers simply find the tags unappealing. Some think, "if you have to ask...". Although I don't necessarily like the looks of tags all over the place, there are tasteful ways to do it. In my opinion, I think that easily located prices can make your clients/customers feel more at ease/ welcomed. I'm not hiding anything. I want you to stop and look (and buy). Why make someone wait to ask a price if you're with another client? If I have to ask a price on each and every item...buh bye. Granted, some folks see the prices and keep walking. Then there are those that stay and look and chat (or not) and eventually buy. There's ( I think) a certain expectation at craft shows. Attendees are looking for bargains and don't necessarily want to waste their time asking prices all day. I know, there are exceptions! We love you exceptions! I'm just sayin'.
What about at a jewelry store or boutique? Would you feel differently about displaying pricetags? Are the expectations different? Since it's their shop and their vision, is it okay to not have pricetags to distract from the jewelry on display? Or would you still like to see a price somewhere? This one's a little harder to answer. It really depends on the shop's vision and the customer service. I think you can go either way as long as there's great customer service.
I'd love to know what YOU think.

6 comments:

ALR design said...

I definitely prefer tags on things, but I'm a guy and we hate asking questions in stores (and at craft fairs)! Plus doesn't the phrase go "if you have to ask, you can't afford it"?

ren said...

i much prefer price tags because i am hopelessly shy. and i really hate the idea of "if you have to ask..." it's rude to the buyer. you have to ask at some point don't you? and at a craft show, i think tags are helpful. your jewelry (which i love, by the way) is worth every penny so the people who are interested in it will stop no matter the price, but they will appreciate knowing.

i also think that good customer service is key, i hate the kind of place that dismisses someone who may be "under dressed" as not being a big enough spender worthy of customer service. i will take my money elsewhere before i will be treated poorly. so, if you decide NOT to display prices you need to be super helpful and friendly to EVERYONE. in the end, it just saves you sometime to have the prices available.

(sorry, i didn't mean that to sound like a rant.)

Mim said...

I prefer to have prices on tags. I'm not shy, but I still don't want to ask about prices. If I have to ask, I usually don't and the crafts person might be losing a sale.

Tere @ My Precious Studio said...

Thanks for your feedback! I definitely prefer tags but was just wondering if that changes when you walk into a "brick and mortar" store. I still prefer tags, no matter where. It's helpful and it's just good customer service.

karen said...

well i see now i'm just one more voice saying the same thing, but tags: yes. as someone else said, if i have to ask i usually don't partly because i don't want to be trapped into a half hour conversation common at craft fairs which feels like pressure to buy even when it isn't. i've never considered the jeweler's perspective, that being that when your wares are small and delicate a big, ugly tag detracts from your presentation.. to that i just suggest the very smallest of tags such as those i've recently seen on jewelry at the antique store.

additionally, the absence of tags is totally acceptable in the case where a vendor hangs a whole rack of earring with a sign at the top saying "small: $20, large: $30", ect.

Angel said...

Hi Nice Blog .When Jewelers Point shopping, remember to have fun, do a little research and visit more than one jeweler. A good awareness of jewelry terms and components makes it considerably easier to buy the "right" piece whether you shop for jewelry online.